Testimonials

HomeTestimonials

Dan, Eddie and the team went out of their way to make sure our family was taken care of. They came out on their day off to inspect our broken AC, and within hours, we had a quote and tech scheduled in a matter of days. After getting a second quote, Dan continued to make sure we were getting all we needed to ensure a long-lasting happy home. We were impressed at the level of service and felt 100% a priority to this team. They were efficient and polite and did a great job installing our new system. We are very happy with the dual zone system and our new programmable thermostats. Dan has followed up several times to make sure we are satisfied and we have been told they will continue to check up on us throughout the upcoming seasons. I highly recommend using Priority Comfort for any of your AC/heating needs.

Tamara N.

Honest and reliable. They came out the same day I called, did an assessment, and saved me a ton of money. Highly recommend.

Elisabeth R.

Dan and Eddie are fantastic! They provide service for our home and business. We have had a new unit installed recently. These guys do great work, great communication, and a good value for quality products and service. I highly recommend Priority Comfort for your HVAC needs.

Billy T.

I’ve owned businesses and rental properties in LKN area for years and Priority Comfort is the ONLY crew I know I can trust their word and expertise. They are the absolute BEST in the LKN/CLT area. Trustworthy. Reliable. Fast. Quality. I’ve learned that they are the only company I use for personal or business needs.

Kip B.

Quick fair quote. No sales pitch. Much, much less than the big names in town. Came out next day. Installed 2 units quickly and left no mess. Would use again!

Sean L.

Thank you to Priority Comfort for replacing our HVAC unit and checking all our duct work. They were knowledgeable, prompt, professional and so courteous. Thank you ALL for making the decision so easy and affordable!!

Heidi S.

Ran gas line for an electric to gas conversion; had tons of estimates and their strategy and price was the best. Very responsive even with my date changes. Definitely recommend.

Michele B.

Dan and his team were fast, professional, and very reasonable in presenting options for me. The consultation was quick and the installation team was very professional and polite on site. I would definitely recommend the maintenance package as it was an inexpensive way to keep my system running at peak efficiency in the hot and the cold months. Would highly recommend their services as a local company that provides a high level of service and products to consumers at a reasonable price.

Nathan H.

Priority Comfort is a trusted partner in the HVAC field. They came out to assess an AC issue and completed my annual maintenance. They were quick to respond, courteous, and followed up to ensure the issue was resolved. The cost for their annual maintenance plan saved me 50% over the previous company’s plan cost. I highly recommend them for all your HVAC needs.

Jeff S.

Priority Comfort is a trusted partner in the HVAC field. They came out to assess an AC issue and completed my annual maintenance. They were quick to respond, courteous, and followed up to ensure the issue was resolved. The cost for their annual maintenance plan saved me 50% over the previous company’s plan cost. I highly recommend them for all your HVAC needs.

Jeff S.

We had a great experience with this company. Professional and on time.

Petro V.

One of their techs came out right away, diagnosed the issue and explained it in great detail. Got everything that was needed to fix the issue and more at a very great price. I would highly recommend them over any other HVAC company in the Charlotte area!

Tucker W.

Customer service is excellent with Priority Comfort! I wasn’t even sure I had an issue with my unit, but they came out to check on it anyway and found the problem, fixed it on the spot for a very reasonable price! Good people!

Carrie E.

Fast, professional service from consulting through installation of a gas line to our outside grill. A great team to work with for quality.

Ed M.

They did a great job replacing our air conditioning. After getting 4 different quotes, we chose Priority Comfort. The price was very competitive, and they were great about communicating. They were even able to fix a small leak in the gas line that connects to my grill. I’m very happy with their work.

Jennifer P.

If any of you need your furnaces worked on before the winter gets here, I highly recommend Dan Stebbing and his guys at Priority Comfort. The previous owner of our home had some poor work done on the heat/ac unit. Dan’s guys did a great job getting everything repaired and working smoothly. The prices are more than fair and customer service is better than anyone we’ve used before. Can’t recommend these guys highly enough.

Mongo R.

Dan and his team have been a lifesaver and have saved us thousands of dollars on a new AC unit replacement. My wife was commenting how she has never witnessed any AC company literally take apart the unit and do a thorough cleaning and examination. In addition, they were extremely honest about the health and longevity of our unit. It’s 19 years old and from what we understand most companies would have suggested that we get a new unit. Dan said this unit is still strong and proper maintenance will help. Thank you, Dan and team, for all the great work you have done. This has been an amazing experience working with your company. We have referred people to this company for good reason. Thank you.

Ranard B.

Very impressed with this company’s performance as well as their cost. Will definitely continue to use them for all my HVAC needs and recommend them to my family and friends.

Michelle G.

Great people and great service at a reasonable price. Couldn’t ask for more.

Jason W.

Seriously can’t rate these guys high enough. Dan’s team is really experienced and has helped us a few times now. They have repaired both our furnace and AC resulting from poor maintenance from previous owners of our home. One of their guys even spent time on the phone to convince a manufacturer to warranty our unit even though the previous owners did not set the warranty up as they were supposed to. If it is broke, they will fix it for a fair price. If it is running, they will help keep it running for a long time. Again, highly recommend.

Mongo

Dan and his crew are the most considerate and thoughtful people. The estimate and work performed were all within scope. Two other companies bid on the same work, and both required things to be fixed that didn’t even exist. Priority Comfort had my budget and concerns as their top priority! BEST HEATING & COOLING AROUND TOWN.

Bryan V.

I used Dan for my crawl space encapsulation. They did a great job and were extremely fair price wise. I have referred Dan to a number of my clients and will continue to do so as he has always done a great job for me and any clients I have referred him to.

Lloyd L.

Dan and his team were excellent. They were able to address the issue we had and fix it right up. I feel the pricing was a little high, but they were extremely efficient. I had a one-year-old sleeping upstairs; they warned me there would be some drilling for 10–15 minutes. Got it done in 5 and completed the whole task in about 30 minutes. My wife and I had two separate HVAC companies come out to try and help us. They both told us it was electrical. These guys saw the resolution to the issue immediately. All in all, these guys know what they’re doing, and they do it fast. I feel for 30 minutes of work (with 3 guys) the pricing was a little high. However, if I have any other issues in the future, I will be contacting them due to their efficiency and professionalism.

Sean

I would highly recommend this company! I had them come out and service my units and they did a great job. Their customer service was excellent and the pricing was fair. I recommend them to all my friends, family and my business contacts. Thanks again guys for doing a superb job!

Paul A.

My AC went out on Saturday evening, I texted Dan on Sunday morning and he had one of his guys here to diagnose my problem first thing Monday AM. 24 hours later I have a brand new HAVC unit and am sitting in nice, cool air! Priority Comfort couldn’t have a better name or brand identity!! They made my situation a priority and I’m sitting in comfort right now. Thank you, Dan!! You and your guys are top-notch and will be my first go-to should I ever need anything else. I will ALWAYS recommend Priority Comfort! They’re #1 in my book!

Julie L.

The Priority Comfort crew came out within just a matter of a few hours when we realized our upstairs was not getting cool. It was a very hot July day, and we would not have been able to spend the night in the house if it couldn’t be fixed. Their team quickly diagnosed the issue, had the part on hand and was able to get our AC fixed immediately! They were honest, knowledgeable and speedy. Couldn’t ask for a better experience. Thank you, Priority Comfort!

Timara B.

I would highly recommend giving Dan & Eddie and the Priority Comfort team a strong look when considering any type of service or replacement relating to HVAC. After reviewing several options, not only was Priority Comfort priced well, but they also have an installation / service team with 30 plus years of experience. The most important factor with HVAC is the installation. They arrived on time, knew exactly what they were doing and within 2–3 hours had the job tackled and left no mess behind. I will be using them again for another home and service maintenance. Thanks for the good service, Dan/Eddie and team!

J. C.

Had my a/c go out right before heading out of town for a week. Dan and the team at Priority Comfort came out and gave me a good quote on a new system. They got the new one installed and limited the days my family had no a/c. Great service and the house was nice and cool when I got back. Great service at a competitive price. I will definitely call them if I need work on my other unit.

Richard M.

Excellent customer service! I wasn’t even sure I had an issue, but they came out to make sure and found out why my electric bills had skyrocketed. They explained the issue, explained the fix and cost, and took care of it. Extremely professional and reasonably priced! Highly recommend them. They are all about customer service.

Carrie E.

Excellent customer service! They’ve been out to our house twice now, once for our gas logs and once for our furnace (and came on the same day that I called!). If you need any HVAC service, I highly recommend them.

Kristi L.

I am totally satisfied with the system that they put in for me. They are professionals in their line of work and very competitively priced. I have and will continue to recommend.

Terry S.

Priority Comfort is in this business to make lives easier. They always are coming in to provide you with the best service possible and the most up-to-date information. Definitely recommend to anyone and everyone.

Landrus L.

I had previously called 5 other HVAC businesses to only be told that I would have to wait until Friday. I called Dan today (Wednesday) with Priority Comfort and a few hours later, Eddie and John with Priority Comfort were over and got my air handler back on track so that I could run my A/C. Great guys, great service and great prices. Highly recommended. 5 stars.

Shaun M.

I have used Priority Comfort for myself, recommended and used the for my real estate clients as well, and have recommended them to a contract that I use. Every single time they have been punctual, cost efficient, delivered what they promise, clean and polite. I will continue to recommend them to others and use them when the need arises.

Bob L.

Dan and his team installed our basement HVAC unit for less than the competitors. The whole team was professional and explained everything well. We’ve had the unit for about a year now and they just came out to look at it for us as we had a few questions. It was not an emergency, but they still prioritized our call, and someone came out the next day. We’ve been very happy with Priority Comfort.

Jaci R.

This business has a stellar reputation in the Mooresville area for a reason. Both Dan and Eddie were great to work with. There’s nothing these two don’t know about the HVAC business. They provide quality service at a fair price, and they stand by their work.

Abigail S.

Comfort is the best! I walked into a very hot Watertree this morning and called Dan. They were here in an hour and fixed it within 15 minutes. Thank you!!

Missy B.

PRIORITY COMFORT. All day long!! Dan Stebbing and company for the win! They are ALWAYS there for us. It NEVER fails. Having trust with a company that provides a VERY essential need is THE BEST feeling. Thank you, Priority Comfort, for making our summer great again! #icyconditions #coldsummer #happyhome

Courtney L.

We recently used Priority Comfort for a full duct replacement in our house. They were at our house for a week and each day they arrived exactly when they said they would and even worked late so we could have our system up and running ASAP. They were friendly, professional and they respected our home. I have already recommended them to several friends and neighbors and will continue to do so. Thank you again!!

Kim J.

Dan Stebbing and his team did a phenomenal job installing a new HVAC and air handler unit at my condo. Dan worked relentlessly with my home warranty company (bless his patience!!) to get me the best deal. His employees worked for 10 hours in 90 degrees of heat to get my AC installed in one day, despite cramped installation space and a super-tight fit. I can’t thank them enough for their diligence, knowledge, professionalism and a job well done. Thank you!!

Cindy M.

If you want the best service for the best price, you will definitely want to call Eddie, Dan or their team! You are getting competence, experience and integrity, all qualities that have become a rare experience. Anyone can hang a shingle and call themselves experts, but these guys know HVAC and will be there when you need them!

Edie R.

I am extremely happy with the service I have received from Priority Comfort. When I was shopping for a new HVAC system, we needed the ductwork and basically everything replaced. Priority Comfort was the best quote. I got 8–10 different quotes. I have also been SO happy I chose them. Cheaper isn’t always better but the customer service from Priority Comfort has been amazing. We have a baby and an issue with the system at Christmas. The issue wasn’t their fault, but they came out immediately and got us taken care of. I am extremely happy with my choice to use them for my HVAC needs.

Jennifer S.

What a phenomenal team with extraordinary customer service! We (Papemore Real Estate) recommended Priority Comfort to our clients in desperate need of crawl space remediation for the home they were purchasing. The end result—a crawl space lined with high quality material, complete with dehumidifier and controls that allow the homeowner to monitor moisture levels from the inside of their home. Project completed on time, within budget and with consistent communication—highly recommend Dan, Eddie and their team!

Dana P.

We were in a dire situation where our system went out right before Christmas and had family coming in town. Dan and the guys jumped right in and took care of us immediately. Not sure what we would have done without them. Their effort and insistence on putting us first, especially that time of year, has earned them our business for life. Thank you, Dan and Priority Comfort, for everything!!!

Nathan F.

Priority Comfort did a fantastic job when our AC unit suddenly went out in the middle of a hot, June week in North Carolina. They did a great job and got the job done within 2 days of our unit crapping out. Come to find out, the unit caught on fire from a previous repair gone wrong. Our entire unit needed replaced and they had all the parts ready to go! We are very happy with our new unit and with the friendly service from Priority Comfort.

Tayler C.

Great Team!!! Caring, on time, provide amazing customer service, excellent prices, really work with the customer to ensure complete satisfaction. We had both our HVAC replaced, then a complete install of encapsulation under our home. We are so happy, will be lifelong customers now with preventative maintenance for years to come. Highly recommend.

Steph G.

I recently moved into a house that I bought, and I was having problems with the HVAC system. They came out same day service, they got me up and running, and saved me a lot of money. Very professional, polite and knowledgeable. I would recommend their service to anyone!

Teddy D.

Dan and Eddie were the most responsive and provided the best customer care to our situation after dealing with no AC and the warranty company for over a month! They came out to diagnose and provide quote the day after my call (Sunday mind you) and were able to schedule a whole unit replacement in a matter of few days. They explained everything we needed to know and cleaned up any debris. I highly recommend PRIORITY COMFORT for their professionalism, technical knowledge, and courtesy. Thank you Dan, Eddie and team (Josh and the other 2 I fail to remember their names)! We’re able to relax and celebrate the 4th with our family in comfort. There are still good people out there.

Elda D.